Corporate Greed from the Consumer’s Perspective

Six months ago, our local CVS drugstore had a manager, a handful of employees answering customers’ questions, checking them out at the cash register, stocking shelves, etc.

Last month, I noticed that most of these employees were gone, and the former manager was now stocking shelves. I also noted long lines of customers waiting for an automated checkout machine to become available.

Last week, I saw the former manager working at a nearby grocery store.

Also, the pharmacy is now closed for an hour for lunch.  When I asked about this, I was asked, “Don’t you think we employees deserve to eat lunch?” I responded, “Of course I do. But can’t CVS afford to staff the pharmacy so customers are not inconvenienced?”

This is certainly not a unique–or even rare–occurrence; it seem that CVS is like most large corporations, driven by cost-cutting, while abusing their employees and their customers.